Department Assistant
This job posting is no longer active.
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JOB SUMMARY/PURPOSE
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Performs a wide range of secretarial and clerical support to ensure efficient operation of the department.
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DEPARTMENT DESCRIPTION
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Samaritan’s Nationally Accredited Diabetes Education Programs utilize the advanced knowledge and skills of their interdisciplinary team - made of RN’s and RD’s who collaborate to offer group and individual appointments for education, medication management, behavior change, as well as working with physicians to better manage their patients and families with diabetes and serving as a resource for those interested in the most current diabetes treatment strategies. The department also plays an integral role in the hospital setting as well, working with hospital staff in the care and management of people with diabetes while hospitalized.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent required.
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Experience and/or training with computer applications required.
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Two (2) years experience in a position of similar complexity and responsibility required or equivalent college level course work.
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Experience and/or training with medical terminology preferred.
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GSR Diabetes Management:
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Typing speed of 35 wpm preferred.
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KNOWLEDGE/SKILLS/ABILITIES
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Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
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Communication - Proficient communication skills in dealing with hospital employees, customers and external organizations. Ability to show tact and professionalism in dealing with a variety of people and to communicate and listen effectively in an appropriate and positive manner.
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Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
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Computer Literacy - Proficient computer skills in department applications.
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Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
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Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
PUSH (0-20 pounds force)
PULL (0-20 pounds force)SIT
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified
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