Director-Quality Resources
This job posting is no longer active.
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JOB SUMMARY/PURPOSE
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Oversees the Quality Management program for the hospital, including departmental quality improvement or performance improvement activities. Supports medical staff monitoring and credentialing functions through various information gathering activities. Coordinates onsite surveys or investigations as directed by the CEO. Works collaboratively with Risk Management, Utilization Review, Infection Control and Compliance.
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DEPARTMENT DESCRIPTION
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The Quality Improvement team leads studies and projects to assess and improve the quality of patient care, safety and satisfaction. We build collaborative relationships towards health research with a focus on reducing health inequities and improving community/rural health.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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Bachelor's degree in a health care related field or equivalent experience required. Master's degree preferred.
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Five (5) years progressive health care experience required. Direct experience in quality assessment or related area preferred.
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Three (3) years supervisory or managerial experience in a health care setting required.
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Certified Professional in Healthcare Quality (CPHQ) preferred.
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Experience or training in the following required:
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Clinical information systems, word processing, spreadsheet and database applications.
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Statistical analysis and the problem solving process.
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One (1) of the following required:
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Current unencumbered Oregon licensure and/or applicable certification/registration as an RN, Pharmacist, Medical Technologist or Imaging Professional.
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RHIA certification through the AHIMA.
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KNOWLEDGE/SKILLS/ABILITIES
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Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
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Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
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Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
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Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
SIT
CARRY 2-handed, 0 - 20 pounds
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified
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