Clinic Care Coordinator
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JOB SUMMARY/PURPOSE
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Functions to serve as an advocate, educator and coordinator of services for at-risk patients.
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DEPARTMENT DESCRIPTION
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The Breast Center team at Samaritan Health Services provides comprehensive breast health care services and quality care to patients with varying levels of breast health concerns. The team facilitates continuity of care between the hospital, clinical programs, and ancillary services.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent required.
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One (1) of the following required:
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Bachelor's degree in a health related field and one (1) year experience in a healthcare setting.
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Associate degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant and two (2) years’ experience in a healthcare setting.
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Three (3) years experience in a healthcare setting and two (2) years professional customer service experience.
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Healthcare Provider Level BLS required within 90 days of hire.
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Certification or Registration as a Medical Assistant preferred.
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Experience in the following preferred:
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Outpatient, ambulatory care and/or community healthcare.
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Care coordination.
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A primary care related setting.
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Chronic conditions.
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Electronic medical information systems.
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Bilingual preferred.
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KNOWLEDGE/SKILLS/ABILITIES
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Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice.
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Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
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Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
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Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
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Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
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Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a nonjudgmental attitude towards persons of differing standards, values, lifestyles, and ages.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
SQUAT Repetitive
KNEEL (on knees)
REACH - Forward
REACH - Upward
SIT
STAND
WALK - LEVEL SURFACE
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
SQUAT Static (hold >30 sec)
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
MANUAL DEXTERITY Hands/wrists
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