Entrance Screener
This job posting is no longer active.
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JOB SUMMARY/PURPOSE
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Asks Coronavirus screening questions, takes temperature reading and maintains documentation of persons entering into SHS facilities, which may include patients, visitors and employees, in accordance with established guidelines. Provides education regarding proper mask and hand hygiene protocols, ensuring that everyone entering the facilities adheres to protocols.
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DEPARTMENT DESCRIPTION
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The Disaster teams at Samaritan Health Services work closely with patients, visitors and employees from the moment they enter into a facility and serve as a gateway to patient's services within our facilities. We are often the first person encountered upon arrival and we excel at making sure everyone's visit starts with a friendly smile and a positive interaction.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent preferred.
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Customer service experience preferred.
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Healthcare experience preferred.
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KNOWLEDGE/SKILLS/ABILITIES
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Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
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Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss quality issues. Ability to perform group presentations and listen to and understand complex information and ideas.
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Stress tolerance/Self control: Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations.
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Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
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Adaptability/Flexibility: Ability to respond quickly and appropriately to urgent medical situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt treatment to offer best possible care to patients.
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Problem Solving: Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)CLIMB - STAIRS
WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Static (hold >30 sec)
SQUAT Repetitive
KNEEL (on knees)
PULL (0-20 pounds force)
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
BEND FORWARD at waist
PUSH (0-20 pounds force)
STAND
WALK - LEVEL SURFACE
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
REACH - Upward
PINCH Fingers
GRASP Hand/Fist
SIT
FINGER DEXTERITY
MANUAL DEXTERITY Hands/wrists
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