Clinic Medical Office Specialist
This job posting is no longer active.
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*Bonus available to new employees and may require previous work experience. Employment commitment to Samaritan is required.
We provide comprehensive orthopedic treatment from the shoulder to the hand. Whether our patients are a top-notch athlete with an injury, or someone who just wants to get back to living without pain, we are here to help.
Our staff consists of surgeons, physician assistants and physical therapists who take a team approach to caring for our patients from diagnosis to recovery.
Additionally, our staff has a special interest in treating overhead and throwing athletes and hand and wrist ailments. Our team has a unique partnership with the OSU baseball team and treats the OSU baseball athletes.
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JOB SUMMARY/PURPOSE
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Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients, and visitors in a professional manner. May be responsible for obtaining prior authorization for office referrals and applying knowledge of current clinical diagnosis and billing codes.
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DEPARTMENT DESCRIPTION
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SHS Orthopedics offers generalized and specialized orthopedic surgery including shoulder, elbow, wrist (carpal tunnel/trigger finger) and hand surgery.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent required.
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One (1) year experience and/or training in a position of similar responsibility and complexity required.
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Experience and/or training in ICD-10 and CPT coding required.
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Experience and/or training with medical/insurance terminology required.
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Experience and/or training in computer applications required.
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KNOWLEDGE/SKILLS/ABILITIES
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Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
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Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
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Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
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Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
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Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
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Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Repetitive
SQUAT Static (hold >30 sec)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
CLIMB - STAIRS
KNEEL (on knees)
REACH - Upward
SIT
WALK - LEVEL SURFACE
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
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