Reception-Scheduling Secretary
This job posting is no longer active.
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JOB SUMMARY/PURPOSE
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Performs Receptionist duties and clerical support for the department.
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DEPARTMENT DESCRIPTION
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Ambulatory Infusion is staffed by a pharmacy team that is knowledgeable in the care of patients with cancer, autoimmune diseases, infections and more. We provide expert care to the patients and all of their infusion needs.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent required. Associate's degree preferred.
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Prior experience in reception or customer services required.
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Experience or training in medical terminology strongly preferred.
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Prior experience in a hospital or medical office setting preferred.
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KNOWLEDGE/SKILLS/ABILITIES
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Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
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Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
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Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
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Knowledge of current rules and regulations regarding patient records.
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Knowledge of treatments/exams/procedures that require authorization.
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Knowledge of insurance companies, prior authorization requirements and necessary referral needs.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
SQUAT Static (hold >30 sec)
CARRY 2-handed, 20 - 40 pounds
KNEEL (on knees)
REACH - Upward
STAND
WALK – LEVEL SURFACE
CLIMB - STAIRS
LIFT (Knee to chest: 24"-54") 0 – 20 Lbs
BEND FORWARD at waist
ROTATE TRUNK Standing
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
REACH - Forward
ROTATE TRUNK Sitting
GRASP Hand/Fist
SIT
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
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