Quality and Training Analyst
- Req #: 55627
- Samaritan Health Services
- Corvallis, OR
- SHS Regional Business Office
- 1.0 (80 hrs/pp) - Day
- Start / End Time: 0800 (8:00 am) - 1630 (4:30 pm)
- Overtime Rule: 40
- $21.98 - $32.27
This position is a remote position within the state of Oregon.
Provides training for all staff and managers within Patient Registration and/or Patient Financial Services. Provides monitoring and analysis of performance measures, productivity and quality indicators for Patient Registration and/or Patient Financial Services. Responsible for the development of professional, highly functioning staff who reflect the mission and values of SHS. Ensures that Patient Registration and/or Patient Financial Services employees are trained to produce the highest quality performance while remaining in compliance with regulations.
The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.
Associate's Degree or equivalent relevant work experience required.
Three (3) years experience in Patient Access and/or Patient Financial Services required.
Experience or training in insurance eligibility software and other software used in Patient Access and/or Patient Financial Services required. EPIC experience preferred.
Experience or training in federal, state and other regulatory requirements of Patient Registration and/or Patient Financial Services required.
Experience or training in development of training programs preferred.
Confidentiality: Knowledge of the importance of confidentiality.
Communication: Communicate information verbally and in writing so others will understand.
Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources.
Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.
Team Building: Ability to work as part of a team or on your own.
(1 - 10% of the time)
(11 - 33% of the time)
(34 - 66% of the time)
(67 – 100% of the time)
WALK - INCLINE
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
SQUAT Static (hold >30 sec)
KNEEL (on knees)
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
LIFT (Overhead: 54" and above) 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
BEND FORWARD at waist
WALK - LEVEL SURFACE
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
REACH - Upward
MANUAL DEXTERITY Hands/wrists