Front Office Specialist I

  • Req #: 56034
  • Good Samaritan Regional Medical Center
  • Corvallis, OR
  • GSR Mental Health/AGH
  • 1.0 (80 hrs/pp) - Day
  • Start / End Time: 0800 (8:00 am) - 1700 (5:00 pm)
  • Overtime Rule: 40
  • $15.41 - $22.63
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  • Sign on Bonus: $1,000
  • *Bonus available to new employees and may require previous work experience. Employment commitment to Samaritan is required.

  • JOB SUMMARY/PURPOSE
    • Provides reception and administrative support services to patients and providers within and outside the SHS system.
  • DEPARTMENT DESCRIPTION
    • The Mental Health teams at Samaritan Health Services provide a full range of professional mental health services through a team of highly skilled psychiatrists, psychologists, nurse practitioners and licensed clinical social workers.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • High school diploma or equivalent required.
    • Experience or training with computer applications required.
    • One (1) year experience and/or training in a position of similar responsibility and complexity preferred.
    • Experience or training in medical/insurance terminology preferred.
    • Experience with practice management scheduling systems preferred.
    • Mental Health experience preferred.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
    • Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
    • Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. 
    • Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. 
    • Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
    • Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. 
  • PHYSICAL DEMANDS
    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 – 100% of the time)

      WALK - INCLINE

      LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs

      LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

      PUSH (0-20 pounds force)

      PULL (0-20 pounds force)

       

      CLIMB - STAIRS

      LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

      LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      LIFT (Overhead: 54" and above) 0 - 20 Lbs

      SQUAT Repetitive

      KNEEL (on knees)

      REACH - Forward

      REACH - Upward

      SIT

      STAND

      WALK - LEVEL SURFACE

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      SQUAT Static (hold >30 sec)

      BEND FORWARD at waist

      ROTATE TRUNK Sitting

      ROTATE TRUNK Standing

      FINGER DEXTERITY

      PINCH Fingers

      GRASP Hand/Fist

      CARRY 1-handed, 0 - 20 pounds

      CARRY 2-handed, 0 - 20 pounds

      MANUAL DEXTERITY Hands/wrists

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